IT & Network Support

New Logic Computers offers a wide-range of onsite & remote IT & Network Support services, from server & workstation troubleshooting & maintenance to network infrastructure consulting, design, & implementation. We provide instance-based IT support, network emergency response, and regular maintenance support.

IT Support Services

  • General server, workstation, & laptop maintenance, including hardware & software upgrades, repairs, & patches
  • Smartphone & tablet support, including reformatting, data transfers to new devices, & general troubleshooting
  • Consulting on new hardware & device purchases to suit business needs & current configurations
  • Configuring users’ company or personal devices for teleworking, remote access, or VPN
  • Printer setup & configuration

Network Support Services

  • System backups & restores, including restore testing & offsite backups
  • Internet packet-loss troubleshooting, including communications with ISP technicians
  • Network components configuration & installation, including switches, routers, and wireless access points
  • Cat5e/Cat6 network cable runs (low-voltage), including termination & connection to patch panel
  • New build & office renovation consulting for network setups
  • Network security review, recommendations, and solution implementations